Shipping Policy:

Orders are typically fulfilled within 2 business days of order placement.

Estimated Delivery Arrivals:

Metro Manila: Arrives in 3-5 business days
Outside Metro Manila: Arrives in 6-8 business days

*Please note that delivery times are estimates and may be subject to delays beyond our control. We will make every effort to inform you of any delays.

Refund & Returns Policy:

All returns, refunds, and exchanges are subject to the following conditions:

1. Eligibility:

   • Products valid for returns, refunds, or exchanges are only those received with any damage, defect, or discrepancy. Discrepancies include missing items, receiving an incorrect package or product, or extra items.
   • Sale items are non-refundable and non-returnable unless defective, damaged, or found with any discrepancies.

2. Reporting Concerns:

   • Concerns must be reported within 7 days after delivery. Outside this timeline, the product may have been exposed to factors beyond our control that could contribute to the damage, defect, or discrepancy reported.
   • Any concerns received after the 7-day period will not be accommodated.

3. Condition of Returned Items:

   • Products must be returned in their original condition, unwashed, and unworn.
   • All original tags and packaging must be intact.
   • We reserve the right to refuse returns that show signs of wear and/or do not meet the criteria above.

4. Return Process:

   • To initiate a return or exchange, please contact our customer service at [contact email/phone].
   • Include your order number, a description of the issue, and clear photos if applicable.
   • Our team will guide you through the return process.

5. Refund Process:

   • Refunds will be processed within [number of days] days of receiving the returned item.
   • Refunds will be issued to the original payment method if applicable.

Please make sure you thoroughly understand our Return Policy before placing an order and/or processing your return or refund request.